Launching soon in East Gippsland. Accreditation with Safe Transport Victoria is underway. Register your interest below.
Road RunnerDriver Services · Bairnsdale
Medical appointment transport from East Gippsland

Get to your appointment. Get home again.

Door-to-door medical transport from Bairnsdale and East Gippsland to Sale, Traralgon and Melbourne. Your driver waits while you attend your appointment and brings you home the same day, with no bus timetables to work around and no waiting for a lift after discharge.

  • Local Bairnsdale driver, part of the community for over 40 years
  • Fixed prices, GST inclusive
  • Trips timed around your appointment
A typical Traralgon day
Timed to your appointment
  1. Picked up at your doorBairnsdale, Stratford or Sale on the way
  2. Dropped at the hospital front doorNo parking or long walks from the car park
  3. Your driver waits nearbySend a text when you're finished and we'll meet you out the front
  4. Home the same dayReturned directly to your front door
Four simple steps

How it works

  1. 1

    Book in writing

    Submit your booking by email or through our online form, including your pick-up address, destination and appointment time.

  2. 2

    Confirm and pay

    We email you to confirm your trip and fixed price, along with your invoice. Payment is due by 5pm the day before travel.

  3. 3

    We pick you up

    Travel in a clean, comfortable 2024 MG ZS SUV, with room in the boot for a walker.

  4. 4

    Home again

    Your driver waits while you attend your appointment, then takes you directly home.

Hospital discharge

A reliable way home after hospital discharge

Many East Gippsland patients are taken to Latrobe Regional Health in Traralgon by ambulance, then discharged with no way to get home. Some are left waiting overnight. A simple booking request is all it takes to arrange your trip home. About hospital discharge transport

FAQ

Common questions

Which areas do you cover?

We're based in Bairnsdale, East Gippsland, and can collect passengers from Bairnsdale, Stratford and Sale. Trips run to Sale (including Central Gippsland Health), Traralgon (including Latrobe Regional Health), and Melbourne hospitals and specialists, for both appointments and hospital discharges.

How do I book?

Bookings will open soon. Register your interest using the form below and we'll contact you as soon as they do. Once open, all bookings are made in writing, by email to adam@roadrunnerdriverservices.com.au or through our online form, so that confirmations and tax invoices can be issued and kept on record. Calls and texts are for general enquiries only.

What times do you drive?

Trips are timed around your appointment, not our enquiry hours. For a morning appointment in Melbourne, for example, we'll collect you early enough to arrive with time to spare. Our 8am–7pm enquiry hours are simply when we answer calls and texts.

Can I bring a carer or support person?

Yes. One carer or support person may travel with you at no extra charge. Please let us know when booking so we can arrange seating.

Can two patients share a trip?

Yes. When two patients are travelling to the same hospital or town on the same day, they can share the trip and each pays a reduced per-patient rate. Appointment times need to be within two hours of each other, and the return trip leaves once both patients are finished. Up to four passengers can travel in total, so carers still travel free while seats are available. If one patient cancels, the other patient's trip goes ahead at the standard single-patient price.

Can you transport wheelchairs or stretchers?

Our service is for passengers who are able to travel seated, so we are unable to transport wheelchair or stretcher passengers. A folding walker fits comfortably in the boot.

What if my appointment runs late?

That's no problem. Your driver will wait. Simply send a text when you're finished and we'll meet you at the front entrance.

Can NDIS or my insurer pay?

A tax invoice showing our ABN and GST is provided for every trip, so you can claim the cost back. If your NDIS plan is self-managed or plan-managed, transport to appointments may be claimable. Please check with your plan manager or support coordinator. WorkCover and insurance clients can forward the same invoice to their case manager or insurer.

Be first to book

Register your details and we'll contact you as soon as bookings open. All bookings are made in writing, by email or through our online form, so that confirmations, tax invoices and trip documents can be issued and kept on record.

Enquiries only by phone or textCall or text 0407 464 371, 8am–7pm, seven days a week. Please note that bookings, changes and cancellations cannot be taken by phone or text. If we're on the road, leave a message and we'll respond as soon as possible.

Your details are used only to contact you about Road Runner bookings and are never shared or sold. See our Privacy Policy.